INFO / FAQ

PRE-ORDER SIGN UP

SIGN UP TO RECEIVE OUR PRE-LAUNCH DISCOUNT! YOU WILL ALSO BE THE FIRST TO KNOW ABOUT THE FULL COLLECTION LAUNCH – ONLY AVAILABLE TO OUR EMAIL SUBSCRIBERS!

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SHIPPING & RETURNS

All customers will receive a sale confirmation email with in the first 24 hours of purchase. Please allow 3-4 weeks to receive your pre-orders. Free shipping and returns on all UNITED STATES orders with a $200 purchase or more. We offer express shipping as well.

For Returns: Please contact us for a return label. Merchandise must be postmarked for return within in the first 20 days of the original purchase. RetuRNs will only be accepted if the purchase was unworn or damaged and still in condition for resale.

CARE INSTRUCTIONS

DEVORAH VICTOR bags are designed with luxurious, A-grade leather. our luxurious lamb, goat skins, and suedes are all natural skins and are prone to wear with marks, scratches, and may show slight veins. the way our bags and pouches age with time is part of our brand’s dedication for luxury quality designs.

TO protect and care for the bags and pouches, avoid having them in contact with liquids, creams, hand sanitizers, makeup, and perfume. avoid humidity, direct sources of heat, and direct lighting.

if necessary, use a dry, soft cloth to absorb any wet substances or to buff out any scratches. store the products in the DV dust bag. never store in plastic.

ADDITIONAL QUESTIONS/COMMENTS?

PLEASE REACH OUT AT INFO@DEVORAHVICTOR.COM – THANK YOU!